---
title: "Platform | Troubleshooting a Module | N3uron KB V1.22"
slug: "platform-troubleshooting-module"
description: "N3uron is an Industrial Edge Platform for DataOps that enables seamless integration between the industrial plant floor and business applications,"
updated: 2026-07-06T16:41:33Z
published: 2026-07-06T16:41:33Z
canonical: "docs.n3uron.com/platform-troubleshooting-module"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.n3uron.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting a Module

In **N3uron**, each Module instance has its own **Logger** configuration. This allows logging to be managed independently for each module running on the same node.

Module logs provide diagnostic information about startup, runtime activity, communication issues, errors, warnings, and possible configuration problems. They are one of the main tools used to troubleshoot module behavior.

## Configuration

To configure the Logger for a Module instance, go to **System → Config → Modules**, expand the required Module instance in the **Explorer panel**, and select **Logger**.

The following example uses a **DNP Server** module instance, but the same Logger settings are available for each Module instance.

![Logger configuration section for a Module instance](https://cdn.document360.io/54093ab5-6b22-4542-a265-04377931f11a/Images/Documentation/image(189).png)

## Viewing and Exporting Logs

**N3uron** allows log files to be viewed and exported directly from **WebUI**. To access the log viewer, go to [**System → Diagnostics → File Logs**](/v122/docs/platform-diagnostics-file-logs).

From this page, select the required Module instance, choose the log level to display, and click **Load**. Use the **Export** option to **download** the **raw log files** whenever they need to be **shared or archived**.

## Logs Location

Logs are stored in the **log** folder inside the main **N3uron** installation directory. The log folder is organized by Module instance, so each instance has its own folder containing the corresponding log files.

The general path format is **<installation_folder>/N3uron/log/<module_instance_name>**. Log files are rotated by day, which makes it easier to identify the time period that needs to be reviewed.

An example of log file content is shown below: ![Example of module log file content](https://cdn.document360.io/54093ab5-6b22-4542-a265-04377931f11a/Images/Documentation/Figure%208-%20Log%20example.png)

[Viewing and exporting N3uron logs](https://www.youtube.com/embed/wofAxjICYwE?&amp;list=PLS63jGt25U8-LTVTQKRh2B_E3ZeORAsOh&amp;index=3&amp;wmode=opaque&amp;rel=0)